Last updated: 6 July 2026

These Terms govern the subscription to and use of the t-bot service, provided by Prodlabs22, S.L., tax ID B72631633, with registered office at Pl. Torrent del Titit, s/n, 43800 Valls (Tarragona), Spain, recorded in the Commercial Registry of Tarragona, Volume 3336, Folio 27, Sheet T-59452 (the “Operator”). By subscribing and accepting these Terms, the client confirms they have read and accepted them, and declares that they are of legal age and have sufficient legal capacity to contract (or act as a duly authorized representative of the contracting legal entity).

1. Purpose and nature of the service

t-bot is automation software that the Operator hosts, maintains and technically operates on a dedicated server, and which executes —on the client’s own exchange account and via API keys that the client generates and controls— the rules parameterized by the client. The Operator provides a technological service: it supplies the infrastructure, the technical implementation of the configuration and support; it contributes no investment decision whatsoever.

The client defines and may modify at any time the parameters that determine the software’s behavior: the exchange and the asset, the committed capital, the entry thresholds and indicators, profit-taking, the accumulation (DCA) thresholds and the safety net —including enabling or disabling the stop-loss (soft or hard), the protection floor, the exposure limits and the drawdown brakes—. The client can thus alter the accumulation behavior itself (for example, by adding a stop-loss that closes positions at a loss), pause or resume operation, manually close positions and revoke the API keys to stop execution entirely. The Operator merely implements the chosen configuration technically, without exercising any discretion over investment decisions.

The default configuration included is purely functional and for getting started. It has not been designed taking into account the client’s personal situation, objectives, knowledge, experience, risk tolerance or assets, and does not constitute a personalized recommendation, advice, an optimized strategy or any expectation of return. The client must review, understand and, where appropriate, modify it before operating.

Accordingly, the service does not constitute financial, tax or investment advice nor a recommendation on any asset, and the Operator does not select the asset on the client’s behalf, does not carry out discretionary portfolio management, does not transmit individualized recommendations or signals, does not carry out copy trading or mirror management and does not guarantee any return. Orders are executed exclusively in the client’s own account, in accordance with the rules the client has configured; the Operator does not trade on its own accounts. The client is at all times the sole holder of their exchange account, funds and assets.

Any future evolution of the service incorporating personalized advice, discretionary management, copy trading, the issuance of signals or asset selection by the Operator will require the legal assessment and authorizations that may apply. This section prevails over any methodological description of the service that might be interpreted to the contrary.

2. Client obligations

  • Hold their own exchange account and comply with the identification (KYC) obligations the exchange requires.
  • Provide API keys without withdrawal permission and, where the exchange allows, IP-restricted. The client is responsible for their key permissions.
  • Commit only capital they can keep allocated, accepting market risk.
  • Meet the tax obligations applicable in their jurisdiction and declare the capital gains and losses arising from the operations executed by the software (in Spain, personal income tax and Form 721 where applicable). The Operator may provide technical reports, but does not give tax advice.

3. Subscription, price and payment

  • The service is provided through a flat-fee subscription, managed via Stripe, on a monthly or annual basis at the client’s choice. The current price and the amount per additional asset are shown on the Pricing page before subscribing.
  • The first charge occurs at the time of subscribing. Billing is recurring on an anniversary basis (from the sign-up date) according to the chosen plan, via SEPA Direct Debit or card.
  • The subscription renews automatically until cancelled. The client may cancel at any time; the service remains active until the end of the already-billed period and no further charges are made.

4. Right of withdrawal

If the client is a consumer, they have 14 calendar days from subscribing to withdraw from the contract, without penalty or justification, by notifying info@t-bot.pro.

The service is activated immediately after payment. By subscribing, the client expressly requests and consents that performance begins within the withdrawal period. If they withdraw once performance has started, they will pay only the amount proportional to the part of the service already provided up to the notification; the remainder will be refunded.

The proportional amount already provided is calculated by dividing the price of the contracted period by the number of calendar days in that period and multiplying it by the days elapsed from activation to the withdrawal notice. The refund of the unused part will be made within a maximum of 14 calendar days from receipt of the notice, using the same payment method used for the purchase, unless expressly agreed otherwise.

The client may withdraw by any unequivocal statement sent to info@t-bot.pro, or by using the following model (use is not mandatory):

To Prodlabs22, S.L. (info@t-bot.pro): I hereby give notice that I withdraw from my contract for the t-bot service. Ordered on: [purchase date]. Consumer name: […]. Consumer address: […]. Date: […].

5. Non-payment and reversals

  • Non-payment of a fee allows the Operator to suspend the service (without liquidating the client’s positions) after the corresponding retries and notices.
  • An unjustified reversal (chargeback) of a validly authorized SEPA charge allows immediate suspension and the claim of the reversed amount plus documented reversal costs, as well as requiring continuation via an alternative payment method or terminating the relationship. The foregoing is without prejudice to the client’s mandatory consumer rights and the right of withdrawal (clause 4).

6. Risks

Investing in crypto assets carries high risk, including total loss of capital. Asset prices are volatile. Past performance does not guarantee future results. The software reduces execution and emotional-decision risk, but does not eliminate asset risk, which the client bears in full. Extreme events (regulation, exchange incidents, network failures) are outside the Operator’s control.

The accumulation strategy also carries specific risks that the client declares to understand: in the default configuration the software does not close positions at a loss (the stop-loss is disabled unless the client enables it), so losing positions remain open and may carry unrealized losses for extended periods; during sharp declines, accumulation (DCA) purchases may exhaust the committed capital before the market recovers; and profit-taking may not trigger in sideways or low-volatility markets, so the system may go weeks without trading. Disabling or not enabling the safety-net mechanisms increases the client’s exposure to these risks.

In addition to market risk, the automated operation is subject to technical and operational risk: software errors, interruptions, latency, connectivity or infrastructure failures, changes to or outages of the exchange’s API, and extreme market events (high volatility, lack of liquidity, trading halts). These factors may prevent an order from executing, delay it or execute it at a price different from the one expected. Simulation mode is indicative and its results do not guarantee live behavior.

7. Custody

The Operator never holds the client’s funds. Funds remain in the client’s exchange account; API keys reside on the server assigned to the client. Those keys are configured without withdrawal permission and, where the exchange allows, IP-restricted, so that the Operator is technically unable to withdraw or transfer the client’s funds.

8. Intellectual property

The t-bot software and all its documentation are the property of the Operator. The subscription grants a personal, non-transferable right of use while active, transferring no ownership.

9. Misuse and prohibited conduct

The client agrees not to: (i) access without authorization the server, infrastructure or systems assigned to their instance of the software, or attempt to circumvent their security measures; (ii) reverse-engineer, decompile or disassemble the software, except to the extent mandatorily permitted by law; (iii) use the service for unlawful purposes or in breach of the connected exchange’s rules (including KYC/AML); or (iv) transfer or share access to their instance or credentials with third parties. Breach entitles the Operator to suspend the service without prejudice to any other remedies available to it.

10. Disclaimer of warranties

The service is provided “as is” and “as available”. To the maximum extent permitted by law, the Operator does not warrant that the software will operate uninterrupted, on time, securely or error-free, nor that signals, calculations or orders will be accurate or executed at a particular time or price, nor the achievement of any profit or result. Operation depends on third-party services (exchange, connectivity, hosting, data) that the Operator does not control.

11. Limitation of liability

To the maximum extent permitted by law:

  • The Operator is not liable for losses or damages arising from: (i) market movements and the investment, capital or configuration and parameters chosen by the client; (ii) errors, failures, interruptions, latency or unavailability of the software or infrastructure, nor for orders not executed, executed late or executed differently than expected due to technical causes; (iii) incidents beyond its control (exchanges, networks, hosting, third parties, cyberattacks, regulatory changes).
  • The Operator is in no event liable for indirect damages, loss of profit, loss of opportunity or expected gains.
  • The Operator’s total aggregate liability, on any basis, is limited to the amount of the fees paid by the client in the twelve (12) months preceding the event giving rise to the claim.
  • Nothing in these Terms excludes or limits liability for willful misconduct or gross negligence, nor any liability that mandatory consumer-protection law does not allow to be excluded.
  • The quantitative limitation above applies in full to professional or business clients (those contracting within an economic activity) and, with respect to consumer clients, only to the extent permitted by mandatory law. None of the foregoing affects the consumer’s rights for lack of conformity of the digital service (continuity, functionality and reasonably expected security) under applicable law.

The service is provided with reasonable availability efforts and professional diligence.

12. Indemnification

The client shall indemnify and hold the Operator harmless against any claim, damage, cost or expense (including reasonable legal fees) brought by a third party —including the connected exchange— against the Operator as a result of: (i) the client’s breach of these Terms or of applicable law; (ii) misuse of the account, API keys or service by the client or by anyone who gained access through the client’s authorization or negligence; or (iii) the configuration, parameters or investment decisions chosen by the client. This obligation does not extend to claims arising from the Operator’s willful misconduct or gross negligence.

13. Force majeure

The Operator shall not be liable for any failure or delay caused by circumstances beyond its reasonable control, including without limitation: exchange failures or suspensions, outages of the Internet, hosting or data providers, cyberattacks, regulatory or legal changes, decisions by authorities, disasters or extreme market events. During the force majeure event, the affected obligations are suspended.

14. Term, termination and changes

The subscription is of indefinite duration until cancelled. The Operator may amend these Terms or the fees for legal, technical, security, operational or regulatory reasons, with 60 days’ prior notice to the client (except urgent changes for security or legal compliance). During the notice period the client may cancel without penalty; continued use of the service after the changes take effect implies acceptance of the amended version. The Operator may also terminate the service with 30 days’ notice for cessation of its activity, a regulatory change preventing provision, or an uncured client breach.

15. Data protection

The processing of personal data is governed by the Privacy Policy.

16. Governing law and jurisdiction

These Terms are governed by Spanish law. Any dispute shall be submitted to the courts determined under the applicable consumer protection rules. If the client is a consumer resident in the European Union, they may also use the EU Online Dispute Resolution (ODR) platform, available at ec.europa.eu/consumers/odr.

17. How the contract is concluded

Subscription is completed online through the Stripe payment gateway, in the following steps: (1) selecting the plan and billing frequency on the Pricing page; (2) reviewing the amount, applicable taxes and conditions; (3) entering payment details; (4) express acceptance of these Terms via the corresponding checkbox, with the Privacy Policy accessible and made available to the client throughout the same process; (5) payment confirmation, which Stripe records and communicates by email on a durable medium; and (6) technical activation of the service after payment validation.

The applicable contractual document (these Terms in their current version) is archived and permanently accessible on this page. The client may correct input errors before confirming payment in the gateway itself. The service is offered in Spanish and English.

18. Support and availability

The service includes technical support on the software’s operation via info@t-bot.pro, during mainland Spain business hours (Mon–Fri, 9:00–18:00 CET/CEST), with a target response time of 48 business hours. Support does not include advice on investment decisions, asset selection or parameter optimization.

The Operator will make reasonable efforts to keep the service operating 24/7 but does not guarantee a minimum availability (uptime) nor assume penalties for unavailability. It may perform scheduled maintenance —announced where reasonably possible— and urgent interventions without notice for security or stability reasons.

19. Language

These Terms are offered in Spanish and English. In the event of any discrepancy between the two versions, the Spanish version prevails, unless a mandatory applicable rule provides otherwise.